Maintenance of conventional & addressable fire detection systems
Maintenance of emergency lighting systems
Maintenance of automatic opening vents
Fault finding and repairs to above systems
To provide reliable, quality support to our customers at all times
To have a professional telephone and face to face manor
Assist customers and regional team with technical issues either on the phone or face to face
A flexible approach to working hours. Out of hours working will be required at times
Achieve operations KPI set by my client
Provide assistance and training to other members of the team as required
Ensure you operate in line with my clients vision mission and values
Skills, Competencies & Attributes
Excellent technical knowledge of fire & security systems
Have a systematic/ logical approach to tasks & problems
Ensure all tasks are carried out quickly & efficiently
Be presentable in person and in vehicle and tools
Excellent communication and organisational skills
Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock
Understand the need for precise completion of paperwork records of jobs and full use of PDA device
Have a polite but assertive telephone manor
Good knowledge of London and the home counties postcodes
Good customer service skills
Ability to motivate staff & colleagues and lead by example
The ability to think laterally and "out of the box"
Prompt and consistent time keeping
The ideal candidate would preferably have experience in the following:
· Access Control - Paxton, Impro, TDSI, ACT
· Audio and Video Door Entry - Comelit, Fermax, Btchino, BPT, Urmet.
· Intruder - Texecom, Pyronix, Cooper menvier, Gardtec, Galaxy
· IP CCTV - Hikvision, Dauha, Samsung, Pelco.
Chartwell Recruitment is acting as an Employment Agency in relation to this vacancy.
