Parts Advisor - Southampton

Location Southampton
Discipline: Internal / Office
Job type: SEED - Permanent
Salary: ££20000 - £28000 per annum
Contact name: Carl Farrell

Contact email: carl@chartwellrecruitment.com
Job ref: CF - 61389_1650537964
Published: about 1 month ago
Parts Advisor - Southampton

Client

My client are an industry leader within the HGV industry, Covering a number of contracts throughout the South East

An excellent opportunity has arisen within the Southampton area for an experienced Parts Advisor

Responsibilities
- Source and allocate parts to service locations, technicians and mobile technicians
- Review jobs that are planned, receive and check quality of the relevant parts and ensure all paperwork is accurate
- Accurately record parts transactions and data into the system, maintaining excellent attention to detail and escalating any issues
- Escalate any parts issues from internal or external suppliers
- Monitor inventory within the parts system, rearranging any appointments where the parts will not be available on time if required
- Ensure excellent organization of the warehouse to Tesla standard
- Consistently manage the stock level, material and warranties in the system
- Communicate any updates to technicians and Service Centers when required
- Answer phone calls, emails and walk-ins from customers, addressing any customer concerns and ensuring an exceptional customer experience
- Pick up and deliver parts using van or forklift, engaging 3rd parties when necessary
- Confidently support the technician team, collaborating with other departments when required
- Ensure all health and safety regulations and procedures are adhered to, for both employees and customers
- Process returned warranty parts for review

For further vacancies please visit our website. www.chartwellrecruitment.com
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you're CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
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Chartwell Recruitment is acting as an Employment Agency in relation to this vacancy.